Cyberpunk 2077 released in a pretty rough state last week, and that is especially true on last-gen consoles. PS4 players have run into issues with full-on crashes as well as crawling frame rates and very low-quality textures and character models. These issues appear to be so severe that Sony is actually letting those who bought a digital copy receive a refund.
As spotted by VGC, Reddit users on the Cyberpunk page have reported receiving full refunds for digital versions of the game, even if they went past the two-hour maximum playtime that is typically enforced. There is no quick and easy way to do this, with you still needing to call PlayStation’s customer service. One user said Sony is itself complaining to CD Projekt Red about the game’s issues.
Unfortunately, it might be harder to get a refund if you aren’t in the United States, as not every region has its own customer support hotline. Not everyone who called said they were offered the refund, either.
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Source: Game Spot Mashup